Ford Servicing in Hawke's Bay

HBM is an authorised Ford dealer and repairer. That means factory-trained technicians, genuine Ford parts, and servicing that keeps your warranty exactly where it should be.

Your Ford Deserves More Than a Generic Service

When you bring your Ford to HBM, it's looked after by technicians who know the vehicle properly. We're an authorised Ford dealer and repairer, which means our team is trained directly by Ford, we have access to genuine parts and the latest Ford diagnostic software, and every service is recorded against your vehicle's history.

Whether you're driving a Ranger, Everest, Puma, Transit, or Mustang, we service the full Ford range at our locations in Napier, Hastings, Gisborne, Waipukurau, and Taupo.

WHY AUTHORISED SERVICING MATTERS

What You Get With an Authorised Ford Repairer

Factory-Trained Technicians

Our technicians receive ongoing training directly from Ford - not just general mechanical training. They know Ford vehicles inside and out.

Genuine Ford Parts

We use genuine Ford parts as standard. That means parts engineered specifically for your vehicle, not generic alternatives.

Full Service History Recording

Every service is properly logged against your vehicle. This protects your warranty and adds value when it comes time to sell.

Ford Diagnostic Software

We use the same diagnostic tools Ford dealerships use globally, so nothing gets missed and faults are identified accurately.

Warranty Protection

Servicing with an authorised repairer ensures your manufacturer's warranty remains fully intact. No grey areas, no risk.

We Service the Full Ford Range

From New Zealand's most popular ute to the performance end of the range, HBM services all current and recent Ford models including:

Ford Ranger
Ford Everest
Ford Puma
Ford Transit / Transit Custom
Ford Mustang
Ford Escape
Ford Territory
All other Ford models welcome

Not sure if we service your model? Give us a call, if it's a Ford, we can help.

FAQ'S

Ford Servicing - Your Questions Answered

Do I have to use an authorised Ford dealer to keep my warranty?

You're not legally required to use a franchised dealer in New Zealand, but your service must be completed to Ford's specifications using appropriate parts. Servicing with an authorised repairer like HBM is the safest way to ensure your warranty is fully protected and properly documented.

Do you use genuine Ford parts?

Yes. HBM uses genuine Ford parts as standard on Ford vehicles. If you'd like to discuss parts options for any reason, just let our team know when you book.

How often does a Ford need to be serviced?

Most current Ford models require a service every 15,000 km or 12 months, whichever comes first. Some models have different intervals — your logbook will confirm the schedule for your specific vehicle.

Can you service my Ford if I bought it somewhere else?

Yes, always. We will never carry out additional work without speaking to you first and getting your approval.

Will you contact me if you find something extra during the service?

Yes. Warrant of Fitness inspections are available at our service centres. If your vehicle needs work to pass, we can carry out the repairs and re-inspect on the same visit where possible.
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