Expert Vehicle Servicing Across Hawke's Bay

From Napier to Taupo, HBM's qualified technicians service all makes and models, with authorised expertise in Ford and Mazda.

Servicing You Can Count On, Wherever You Are in the Region

Whether you're due for a routine warrant of fitness, a logbook service, or something more involved, HBM's service centres are set up to look after you properly. With locations in Napier, Hastings, Gisborne, Waipukurau, and Taupo, we're the region's most accessible authorised dealer service network.

Our technicians are factory-trained and up to date with the latest diagnostic tools, so whether you drive a Ford Ranger, a Mazda CX-5, or something else entirely, you'll be in good hands. We service all makes and models - not just the brands we sell.

WHAT WE SERVICE

Cars, Utes, SUVs, and More

HBM service centres handle the full range of passenger and light commercial vehicles. We're an authorised repairer for Ford and Mazda, which means factory-trained technicians, genuine parts, and servicing that keeps your warranty intact.

We also service vehicles from other manufacturers - so if you're driving a Toyota, Mitsubishi, Hyundai, or anything else, we can take care of it.

Routine Servicing & WOFs
Logbook & Warranty Servicing
Ford Authorised Repairs
Mazda Authorised Repairs
Diagnostic & Electrical
All Makes & Models Welcome

Authorised Servicing for Ford and Mazda

If you drive a Ford or Mazda, there are real advantages to having it serviced by an authorised dealer. Our technicians receive direct training from the manufacturer, we use genuine parts, and your service history is properly recorded - which matters when it comes time to sell.

Ford Servicing Hawke's Bay

Find out what's included and book your Ford service

Mazda Servicing Hawke's Bay

Protect your Mazda warranty with dealer-trained technicians

HOW IT WORKS

Booking a Service is Simple

Book a Service

Choose your location

Select the HBM service centre closest to you: Napier, Hastings, Gisborne, Waipukurau, or Taupo.

Tell us about your vehicle

Let us know your make, model, and what you need. Not sure? We will help you figure it out.

Pick a time that suits

We will confirm your booking and send a reminder so nothing gets missed.

Drop it off and relax

Our team will keep you updated during the service and contact you before any additional work is carried out.

FAQ'S

Common Questions About Vehicle Servicing

HBM operates service centres across Hawke's Bay, Gisborne, and Taupo — so there's always a qualified team nearby.

Do I have to service my car at a dealer to keep my warranty?

In New Zealand, you are not required to service your vehicle at a franchised dealer to maintain your manufacturer's warranty, as long as the service is carried out to the manufacturer's specifications using appropriate parts. However, servicing at an authorised dealer like HBM ensures your warranty history is fully documented and any warranty claims are straightforward to process.

How often should I get my car serviced?

Most manufacturers recommend a service every 10,000–15,000 km or every 12 months, whichever comes first. Your vehicle's logbook will have the specific intervals for your make and model. If you're unsure, our team is happy to check.

What's included in a standard car service?

A standard logbook service typically includes an oil and filter change, inspection of brakes, tyres, fluids, belts, lights, and other key components, plus a general safety check. The exact inclusions depend on your vehicle's service schedule.

Can you service my car even if I didn't buy it from HBM?

Absolutely. We service all makes and models regardless of where the vehicle was purchased. All are welcome at any of our five locations.

Do you do WOFs?

Yes. Warrant of Fitness inspections are available at our service centres. If your vehicle needs work to pass, we can carry out the repairs and re-inspect on the same visit where possible.
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